Refund Policy

30-day money-back guarantee

We want you to be satisfied with VR-Inventa. If you are not happy with your purchase, you may request a full refund within 30 days of your original order date for any reason. This applies to new subscriptions and one-time purchases of VR-Inventa plans sold by Vision Resonance ltd.

How to request a refund

Refunds for VR-Inventa are processed by our payment provider and Merchant of Record, Paddle. To request a refund:

1. Visit paddle.net and look up your order using the email address you used at checkout.
2. Submit a refund request from the order details page, or
3. Contact our team at hello@vrinventa.com and we will help process the refund with Paddle on your behalf.

Please include your order reference and the email used at checkout so we can locate your purchase quickly.

When you can expect your refund

Once approved, refunds are issued to the original payment method. Depending on your bank or card issuer, it may take several business days for the refund to appear on your statement.

Subscription renewals

Subscriptions renew automatically at the end of each billing period. You can cancel a subscription at any time via paddle.net or by contacting us. If you are charged for a renewal you did not intend, contact us within 30 days of the renewal date and we will work with Paddle to refund the renewal charge.

Questions

If you have any questions about this Refund Policy, please contact hello@vrinventa.com.